Customer-Focused Sales Assistant — Flexible Hours & Growth

Today, Dunelm; Tees Valley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

25 days annual holiday plus birthday

Generous staff discount

Salary Advance

Outstanding development opportunities

Cycle to work scheme

Job summary

Dunelm is seeking Sales Assistants to join our stores in the United Kingdom. You’ll be at the heart of the customer journey, offering friendly checkout and expert help on the shop floor, while assisting with home delivery orders and Made to Measure services.

A sociable, energetic attitude helps create memorable shopping experiences. We value flexibility with options for part-time contracts, seasonal hours, and adaptable schedules to fit life outside work.

Responsibilities

• Tills - Offering a friendly and efficient checkout experience. You'll take the time to check everything's complete and pack fragile items with care, making sure every shopper leaves feeling confident their items will arrive home safely and in perfect condition
• Shop Floor - Helping shoppers find exactly what they're looking for - and maybe even something they didn't know they needed. You'll offer friendly, knowledgeable support that leaves a lasting impression, building loyalty through genuine service and a real passion for our products and people
• Hosting - When something isn't available on the shelves, you'll step in with confidence, using our iPad systems to place orders for home delivery, making sure no one leaves empty-handed. You'll also be trained to deliver our fantastic Made to Measure service, helping create bespoke curtains and blinds tailored to each shopper's needs. And when it comes to styling key areas like our ever-popular bedding displays, you'll bring inspiration to life - giving customers the chance to feel the fabrics and find the perfect pieces for their home
• Stock & Delivery - A hands-on role that involves some heavy lifting and plenty of variety. While you'll be taking in deliveries, checking stock, and replenishing the shop floor, this isn't just a backroom job - it's customer-facing too. You'll keep displays looking their best, update pricing, and recover the store after busy periods, all while staying tuned in to what shoppers need and making sure everything's easy to find, well-presented, and ready to go
• You are customer obsessed - you put customers first in every interaction
• You'll enjoy contributing to a welcoming environment that feels like home, for our colleagues and our customers
• You'll bring your sociable nature and enthusiasm to a fast-paced retail environment, where your energy and passion help create lasting impressions and meaningful moments for everyone who visits us
• You'll support your colleagues across the store and work together to create a smooth, enjoyable experience for everyone, ensuring everything runs efficiently and with the customer in mind at every step

Job description

Dunelm is seeking Sales Assistants to join our stores in the United Kingdom. You’ll be at the heart of the customer journey, offering friendly checkout and expert help on the shop floor, while assisting with home delivery orders and Made to Measure services.

A sociable, energetic attitude helps create memorable shopping experiences. We value flexibility with options for part-time contracts, seasonal hours, and adaptable schedules to fit life outside work.