Checkout & Customer Expert - Flexible Shifts

Today, Dunelm; Lincoln; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

25 days annual holiday

Birthday off

In-store discounts

Salary advance

Development opportunities

Cycle to work

Job summary

Dunelm is seeking a friendly Sales Assistant to join our store in the United Kingdom. You will help customers at the tills, answer questions, and keep checkout areas running smoothly in a fast-paced, welcoming environment.

You will use our tech to scan items, assist with Click & Collect, and support colleagues in stock, deliveries and store displays. Great communication and enthusiasm turn shoppers into delighted, repeat visitors.

Responsibilities

• Customer-obsessed approach to delivering joyful experiences
• Consistently deliver exceptional customer service to support CSAT scores
• Handle transactions at checkouts across different tills and process in-store and online returns
• Oversee multiple self-service tills and assist as needed, ensuring items are scanned correctly and tills stay clean and functional
• Assist customers purchasing via Click & Collect
• Cross-train in all aspects of customer-facing store life (Shop Floor, Hosting, Stock & Delivery)
• Multitask and oversee multiple tills, offering help when required
• Contribute to a welcoming environment for colleagues and customers
• Bring sociable energy to a fast-paced retail environment, enhancing customer impressions and moments
• Support colleagues across the store to ensure a smooth, efficient experience for everyone

Job description

Dunelm is seeking a friendly Sales Assistant to join our store in the United Kingdom. You will help customers at the tills, answer questions, and keep checkout areas running smoothly in a fast-paced, welcoming environment.

You will use our tech to scan items, assist with Click & Collect, and support colleagues in stock, deliveries and store displays. Great communication and enthusiasm turn shoppers into delighted, repeat visitors.