Homelessness Support Worker

Belmont Recruitment; Walsall; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

Belmont Recruitment is seeking an experienced Rough Sleeper Support Worker to join Walsall Council on a 12‑month temporary basis. The role focuses on helping vulnerable homeless adults, former rough sleepers and individuals with complex needs to prevent repeat homelessness and promote independent living.

Key duties include outreach to locate rough sleepers, conducting risk and needs assessments, supporting those with mental health or substance misuse histories, assisting with housing access, and

Qualifications

• Experience supporting vulnerable individuals in housing, homelessness, or support work.
• Knowledge of homelessness, mental health, substance misuse, and offending histories.
• Understanding of welfare rights, housing legislation and debt management.
• Full UK driving licence and access to a vehicle for work.

Responsabilités

• Carry out outreach to locate rough sleepers and follow up on referrals.
• Complete holistic risk and needs assessments and develop support and risk plans.
• Support service users with complex needs, including mental health and substance misuse.
• Help individuals develop life and social skills to improve independence.
• Support access to settled accommodation and tenancy maintenance.
• Provide regular support sessions and respond to crises.
• Promote safeguarding and ensure welfare of service users.
• Assist with access to services, education, training and employment.
• Assist with benefit claims to maximise income.
• Arrange and accompany service users to appointments.
• Maintain accurate records, support plans and outcome reports.

Connaissances

Outreach

Risk assessment

Vulnerable clients support

Crisis management

Safeguarding

Housing knowledge

Service navigation

Record keeping

Description du poste

Belmont Recruitment are currently looking for an experienced Rough Sleeper Support Worker to join Walsall Council on a temporary basis for 12 months. This role involves supporting vulnerable homeless adults, former rough sleepers and individuals with complex needs to prevent repeat homelessness and promote independent living.

Key Responsibilities

• Carry out outreach across Walsall to locate rough sleepers and follow up on referrals.
• Complete holistic risk and needs assessments and develop support and risk management plans.
• Support service users with complex needs, including mental health, substance misuse and offending histories.
• Help individuals develop life and social skills to improve independence and confidence.
• Support service users to access settled accommodation and maintain their tenancies.
• Provide regular support sessions and respond to crisis situations.
• Promote safeguarding and ensure the welfare of service users.
• Support individuals to access relevant services, education, training and employment opportunities.
• Assist with benefit claims to maximise service users' income.
• Arrange and accompany service users to appointments where required.
• Maintain accurate records, support plans and outcome reports.

Requirements

• Experience supporting vulnerable individuals in a housing, homelessness or support work setting.
• Knowledge of issues affecting vulnerable people, including homelessness, mental health, substance misuse and offending.
• Understanding of housing legislation, welfare rights and debt management.
• Full UK driving licence and access to a vehicle for work use are essential.