Homelessness Support & Independence Coach Flexible Growth

Sanctuary Group; Tees Valley; On-site; GBP 17,908 - 20,664; Full time

Benefits offered by this job

Health and wellbeing support

Company‑paid life insurance

Parental leave & annual leave purchase

Company‑funded training

Flexible working options

Inclusive culture with staff networks

Exclusive retail discounts

Salary sacrifice arrangements

34 days leave pro‑rata

Job summary

Sanctuary Group is seeking a Project Worker – Temporary Maternity Cover in Hartlepool to support customers who have experienced homelessness, assess needs, and update support plans. You will be the first point of contact, building relationships that respect choice, privacy and dignity while coordinating with external partners to promote wellbeing and education.

The role requires teamwork, strong literacy/numeracy, and IT skills, with NVQ3 in Health and Social Care or willingness to pursue it.

Qualifications

• Experience supporting adults who have experienced homelessness.
• Positive, flexible and enthusiastic approach.
• Ability to work well in a team and independently.
• Strong organisational skills with good literacy and numeracy.
• NVQ Level 3 in Health and Social Care or willingness to work towards it.
• Proficient technology/IT skills (Microsoft Office and similar).

Responsibilities

• Support customers who have experienced homelessness to build independence and reach their potential.
• Assess needs and update support plans.
• Act as the first point of contact for customer queries.
• Build positive relationships that respect choice, privacy and dignity.
• Work with external partners to boost confidence, health and wellbeing and encourage education and employment.

Skills

Homelessness support

Teamwork

Literacy & numeracy

IT skills

Education

NVQ Level 3 in Health and Social Care

Tools

Microsoft Office

Job description

Sanctuary Group is seeking a Project Worker – Temporary Maternity Cover in Hartlepool to support customers who have experienced homelessness, assess needs, and update support plans. You will be the first point of contact, building relationships that respect choice, privacy and dignity while coordinating with external partners to promote wellbeing and education.

The role requires teamwork, strong literacy/numeracy, and IT skills, with NVQ3 in Health and Social Care or willingness to pursue it.