Homelessness Prevention Officer

Hatched Recruitment Group; Halifax; On-site; GBP 18,000 - 21,000; Full time

Job summary

Hatched Recruitment Group is seeking a Homelessness Prevention Officer in Halifax for a temporary assignment. You'll join Calderdale's Housing Options team to support individuals and families, prevent homelessness, and relieve housing pressures.

You will interview clients, assess needs, develop housing plans, and coordinate with landlords and agencies. The role requires strong organisational and communication skills and a willingness to work flexible hours with occasional home visits.

Qualifications

• Knowledge of homelessness legislation, including Housing Act adaptations.
• Understanding of prevention and relief duties and Personalised Housing Plans.
• GCSE Maths and English at Grade C/4+ or equivalent experience.
• Experience with homeless individuals or vulnerable people.
• Strong organisational skills with caseload management.
• Good negotiation and communication skills (written and verbal).
• Full UK driving licence and access to a vehicle for work.
• Occasional evening/weekend work and home visits as required.

Responsibilities

• Interview customers who are homeless or at risk, providing tailored advice and support.
• Assess needs and develop personal housing plans, including written decisions.
• Manage caseloads and coordinate prevention work with landlords and agencies.
• Build relationships with partner agencies and housing providers.
• Visit clients at home or other venues to understand their situation.
• Assist clients with paperwork and online housing applications.

Skills

Interviewing

Caseload management

Negotiation

Communication

IT skills

Driving licence

Teamwork

Education

GCSE Maths & English 4/C

Tools

Microsoft Office

Job description

Homelessness Prevention Officer

Location: Halifax, West Yorkshire | Hybrid working

Contract: Temporary | Pay: £13.59 - £13.69 per hour (PAYE)

Hours: Monday - Friday, 09:00 - 17:00 (7.24 hours/day)

Start Date: 07/09/2026 | Assignment length: approx. 6 weeks +

Are you passionate about helping people stay in their homes and preventing homelessness before it happens? We're looking for a Homelessness Prevention Officer to join a busy Housing Options team in Calderdale, working directly with individuals and families to prevent and relieve homelessness.

What you’ll be doing:

• Interviewing customers who are homeless or at risk of homelessness, providing tailored advice and support
• Assessing needs and developing personal housing plans, including written decision letters
• Managing a caseload and carrying out hands‑on prevention work - negotiating with landlords, families, and other parties
• Building strong relationships with partner agencies, housing providers, voluntary organisations, and community groups
• Visiting clients at home or other suitable venues to understand their situation and needs
• Supporting clients with paperwork and online applications for housing
• Attending case conferences and multi‑agency meetings
• Maintaining accurate, confidential case records

What we’re looking for:

• Knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017
• A sound understanding of prevention and relief duties, including Personalised Housing Plans
• GCSE (or equivalent) Maths and English at Grade C/4+, or demonstrable relevant experience
• Experience working with individuals/families facing homelessness, or with vulnerable people more broadly
• Strong organisational skills with the ability to manage a caseload and competing deadlines
• Good negotiation, assertiveness, and communication skills (written and verbal)
• Confident IT skills, including Microsoft Office
• A full UK driving licence and access to a vehicle for work purposes (reasonable adjustments considered for disabled candidates)
• Comfortable with occasional evening/weekend work and regular home visits across the Borough

This role is subject to an Enhanced DBS check (Adult and Children’s Barred Lists), reflecting a commitment to safeguarding children, young people, and vulnerable adults.

If you're resilient, empathetic, and thrive working as part of a team to make a real difference in people's lives,