Homeless Recovery Worker

Two Saints; Bournemouth; On-site; GBP 26,000 - 27,000; Full time

Job summary

Two Saints in Bournemouth is hiring a Homeless Support Worker to provide compassionate guidance and practical support to people who are homeless or at risk of homelessness. You will help clients build confidence, develop essential life skills and navigate services, while working within safeguarding and organisational policies.

We offer a permanent, full-time role with a starting salary of £25,974 rising to £26,474.

Qualifications

• Strong communication skills
• Clear verbal and written English
• Ability to work in a team

Responsibilities

• Support people who are homeless to build confidence and life skills.
• Engage in safeguarding and follow policies to support clients.
• Collaborate with a team to empower clients toward goals.

Job description

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

Starting £25,974, progressing to £26,474

Bournemouth

Permanent, Full Time

Enhanced DBS Required

Drivers Licence: Essential

Lone Working: Required

Night Working: No

Weekend Working: On a rota basis

Early shifts - 07:30-15:30

Mid shifts - 09:00 - 17:00

Late shifts - 12:00 20:00

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We’re seeking compassionate, adaptable people to join our extended Bournemouth service as a Homeless Support Worker. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Homeless Support Worker roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.

Homeless Support Worker Essentials

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Homeless Support Worker Desirables

• Experience of managing a caseload of clients
• Understanding of risk assessment and person‑centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate).

Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provides equal employment opportunities for everyone.

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process