Homeless Recovery Worker

Two Saints; Plymouth; On-site; GBP 26,000 - 27,000; Full time

Job summary

Two Saints in Portsmouth is seeking a compassionate Homeless Support Worker to provide guidance, encouragement and practical support to people experiencing homelessness and care leavers. The role is full time (37 hours) with an enhanced DBS check and weekend working. A starting salary is provided with progression opportunities.

You will work within safeguarding policies, contribute to a strong team, and help clients build confidence and life skills to move forward in their lives.

Qualifications

• Interest in homelessness and related issues.
• Ability to positively contribute to a team.
• Calm handling of crises and challenging situations.
• Strong communication skills, including written English.
• Proficiency with Microsoft Outlook, Excel and Word.

Responsibilities

• Provide guidance, encouragement and practical support to clients.
• Empower clients to achieve their goals and develop life skills.
• Work within safeguarding policies and contribute to a collaborative team environment.

Skills

Homelessness awareness

Team contribution

Crisis management

Communication skills

MS Office

Tools

MS Outlook

MS Excel

MS Word

Job description

Homeless Support Worker

Full time - 37 Hrs

Portsmouth

Starting £25,974, progressing to £26,474

Enhanced DBS Required

Reference: TWO1231831

Drivers Licence: Not Required

Lone Working: Yes

Night Working: No

Weekend Working: Yes

For full role and service details please see the attached Job Description and Service Brief for the role of Homeless Recovery Worker. Links can be found at the bottom of the advert page on our website.

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We’re seeking compassionate, adaptable people to join our Portsmouth service as a Homeless Support Worker. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Homeless Support Worker roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding – made even more so by the supportive, values‑driven team you’ll be part of.

Homeless Support Worker Essentials:

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Homeless Support Worker Desirables:

• Experience of managing a caseload of clients
• Understanding of risk assessment and person-centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Could this be you?

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone