Outreach Worker

Two Saints; Southampton; On-site; GBP 26,000 - 27,000; Full time

Job summary

Two Saints in Southampton is seeking an Outreach Worker to support adults and care leavers, helping them build confidence and essential life skills within a compassionate, values-driven team.

The role is full-time (37 hours) with a starting salary of £25,974 rising to £26,474, and requires an enhanced DBS and a driving licence. You will connect with clients, follow safeguarding policies, and contribute to a collaborative service.

Qualifications

• Strong communication skills, clear verbal and written English.
• Ability to contribute positively in a team environment.
• Capable of handling challenging situations calmly and effectively.

Responsibilities

• Provide guidance and support to clients to achieve their goals.
• Engage with adults and care leavers to build trust and resilience.
• Adhere to safeguarding policies and collaborate with the team.

Skills

Communication

Teamwork

Crisis management

Tools

Microsoft Outlook

Excel

Word

Job description

Outreach Worker

Full Time - 37hrs

Southampton

£25,974 starting, progressing to £26,474

Enhanced DBS Required

Reference: TWO1228308

Drivers Licence: Required

Lone Working: Yes

Night Working: No

Weekend Working: No

For full role and service details please see the attached Job Description and Service Brief for the role of Outreach Worker. Links can be found at the bottom of the advert page on our website - twosaints.org.uk

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We’re seeking compassionate, adaptable people to join our Southampton service as an Outreach Worker. You’ll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with adults and care leavers will help them build trust, resilience, and a sense of possibility for their future. You’ll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Outreach Worker roles are support‑based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values‑driven team you’ll be part of.

Outreach Worker Essentials

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Outreach Worker Desirables

• Experience of managing a caseload of clients
• Understanding of risk assessment and person-centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

We reserve the right to close our adverts early if a successful candidate is found.

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone