Homeless Recovery Worker

CIH International Housing Group

Portsmouth

On-site

GBP 26,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Extra mile awards

Pension with life cover

Blue Light Card

Champions of equality

Employee assistance programme

Staff discounts via Wider Wallet

Dedication to wellbeing

GP helpline

Length of service awards

Generous and flexible holiday

Refer a friend scheme

Job summary

Two Saints is seeking a Homeless Support Worker in Portsmouth. You will join a values-driven team to provide guidance, encouragement and person-centred support to individuals facing homelessness. The role focuses on confidence building, life skills, safeguarding and collaborative practice.

The role offers full-time hours (37 per week) and requires an Enhanced DBS check. Starting salary £25,974, progressing to £26,474, with weekend work and a strong commitment to safeguarding and service delivery.

Qualifications

A genuine interest and concern for homelessness and related issues.
Ability to positively contribute to a team.
Deal promptly and effectively with challenging situations/crises in a calm manner.
Strong communication skills, clear verbal and written English.
Knowledge of Microsoft Outlook, Excel and Word.

Responsibilities

Provide compassionate support to people experiencing homelessness and related conditions.
Help clients build confidence and essential life skills.
Empower clients to set and achieve goals through supportive guidance.
Maintain safeguarding awareness and adhere to policies within the service.

Skills

Interest in homelessness

Team contribution

Crisis management

Communication

English proficiency

Tools

Microsoft Outlook

Excel

Word

Job description

The Vacancy

Homeless Support Worker Full time - 37 Hrs Portsmouth Starting £25,974, progressing to £26,474 Enhanced DBS Required Reference: TWO1231831 Drivers Licence: Not Required Lone Working: Yes Night Working: No Weekend Working: Yes

For full role and service details please see the attached Job Description and Service Brief for the role of Homeless Recovery Worker. Links can be found at the bottom of the advert page on our website.

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps. We're seeking compassionate, adaptable people to join our Portsmouth service as a Homeless Support Worker. You'll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions. As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You'll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment. Our Homeless Support Worker roles are support-based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values-driven team you'll be part of.

Homeless Support Worker Essentials

A genuine interest and concern for homelessness and related issues
Ability to positively contribute to a team
Deal promptly and effectively with challenging situations/crises in a calm manner
Strong communication skills, clear verbal and written English
Knowledge of Microsoft Outlook, Excel and Word

Homeless Support Worker Desirables

Experience of managing a caseload of clients
Understanding of risk assessment and person-centred, outcomes-based delivery
Awareness of the support needs of people experiencing homelessness or those with complex needs
Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Could this be you?

We reserve the right to close our adverts early if a successful candidate is found.

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role. We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provide equal employment opportunities for everyone.

For further information

Email: recruitment@twosaints.org.uk, twosaints@twosaints.org.uk

Telephone: 01329 234600

Website: https://www.twosaints.org.uk/

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Our vision

To be a safety net for people in tough times and the springboard to a brighter future.

Our mission

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Our values