Homeless Recovery Worker

CIH International Housing Group; Bournemouth; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Pension with life cover

Blue Light Card

Employee assistance programme

Generous holiday

Job summary

Two Saints is seeking four Homeless Support Workers for our Bournemouth service expansion. The role involves supporting people who are homeless or at risk, helping them build life skills and confidence while following safeguarding policies.

The position is full-time, 37 hours, with shifts including early, mid, and late hours on a rota basis. Starting salary £25,974, progressing to £26,474, with Enhanced DBS required and a valid driving licence.

Qualifications

• A genuine interest and concern for homelessness and related issues.
• Ability to positively contribute to a team.
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Responsibilities

• Provide compassionate support to people experiencing homelessness and care leavers.
• Help clients build confidence, develop essential life skills and resilience.
• Safeguard and work within policies to promote safeguarding and safer recruitment.

Skills

Compassionate

Team player

Crisis management

Communication skills

English proficiency

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

The Vacancy

Homeless Support Worker x 4 (Service Expansion)

Full Time - 37 hrs

Bournemouth

Starting £25,974, progressing to £26,474

Enhanced DBS Required

Reference: TWO1234331

Drivers Licence: Essential

Lone Working: Required

Night Working: No

Weekend Working: On a rota basis

Early shifts - 07:30-15:30

Mid shifts - 09:00 - 17:00

Late shifts - 12:00 20:00

For full role and service details please see the attached Job Description and Service Brief for the role of Homeless Recovery Worker. Links can be found at the bottom of the advert page on our website - twosaints.org.uk

At Two Saints, we are proud of our values and our mission: to provide people with homes and specialist support so they feel valued and secure, and ready to take their next steps.

We're seeking compassionate, adaptable people to join our extended Bournemouth service as a Homeless Support Worker. You'll bring a passion for supporting people to build confidence, develop essential life skills, and recognise their own strengths and support needs through positive, meaningful interactions.

As the ideal candidate, your ability to connect with people experiencing homelessness and care leavers will help them build trust, resilience, and a sense of possibility for their future. You'll understand safeguarding, work proactively within our policies, and contribute to a strong, collaborative team environment.

Our Homeless Support Worker roles are support-based, focused on guidance, encouragement, and empowering clients to achieve their goals. The work can be challenging, but also truly rewarding - made even more so by the supportive, values-driven team you'll be part of.

Homeless Support Worker Essentials

• A genuine interest and concern for homelessness and related issues
• Ability to positively contribute to a team
• Deal promptly and effectively with challenging situations/crises in a calm manner
• Strong communication skills, clear verbal and written English
• Knowledge of Microsoft Outlook, Excel and Word

Homeless Support Worker Desirables

• Experience of managing a caseload of clients
• Understanding of risk assessment and person-centred, outcomes-based delivery
• Awareness of the support needs of people experiencing homelessness or those with complex needs
• Knowledge of voluntary and statutory agencies, housing regulations and the benefits system

Two Saints is committed to safeguarding and safer recruitment, using pre-employment checks such as Enhanced DBS, Overseas Police Checks (where appropriate), Reference Checks and CV gap querying upon appointment to the role.

We value diversity and believe that different perspectives make us stronger. We are committed to providing a fair, inclusive recruitment process that provides equal employment opportunities for everyone.

For further information

Email: [e-mail]

Telephone: [phone]

About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Our vision
To be a safety net for people in tough times and the springboard to a brighter future.

Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up

Our Benefits

• Extra mile awards
• Pension with life cover
• Blue Light Card
• Champions of equality
• Employee assistance programme
• Staff discounts via Wider Wallet
• Dedication to wellbeing
• GP helpline
• Length of service awards
• Generous and flexible holiday
• Refer a friend scheme