Home Safety Administrator

Red Kite Community Housing Limited; High Wycombe; On-site; GBP 26,000 - 38,000; Full time

Job summary

Red Kite Community Housing Limited seeks an organised professional to support contract administration within the Home Safety programme and related compliance activities. You will scrutinise contractor invoices, coordinate works with the Home Safety team, and help maintain accurate management system records.

The role requires strong communication, a proactive problem-solving approach, and a collaborative mindset to support continuous improvement across the housing company.

Qualifications

• Excellent verbal and written communication
• Confident, independent problem solver and decision maker
• Have a high personal drive and commitment to Red Kite's mission
• Be flexible, open to change, and team-oriented
• Have a service improvement mindset and a 'can do' attitude
• Have good self-awareness and ability to work collaboratively

Responsibilities

• Support day-to-day contract administration across Home Safety stem
• Scrutinise contractor invoices and variation requests
• Coordinate works with Home Safety team
• Update housing management systems (e.g. TCW)
• Produce and interpret reports from internal systems
• Provide regular performance updates and progress reports
• Liaise with contractors, consultants, and internal teams
• Monitor customer complaints and help implement lessons learned
• Track all home safety programmes to help ensure overdue actions are eliminated
• Assist with raising purchase orders and checking invoice accuracy
• Take meeting minutes and support general admin tasks across the Property Pod
• Undertake weekly reconciliation of all compliance programmes
• Experience working within a compliance team
• Background in social housing or similar customer-focused organisation
• Familiarity with best value services and continuous improvement
• Understanding of contract management principles within Compliance
• Strong history of working with compliance documents
• Embrace and live our values of Partnership, Respect and Pride
• Strong attention to detail

Skills

Verbal and written communication

Problem solving

Driven and mission-focused

Flexibility and teamwork

Service improvement mindset

Collaboration and self-awareness

Job description

• Support day-to-day contract administration across Home Safety stem.
• Scrutinise contractor invoices and variation requests
• Coordinate works with Home Safety team.
• Update housing management systems (e.g. TCW)
• Produce and interpret reports from internal systems
• Provide regular performance updates and progress reports
• Liaise with contractors, consultants, and internal teams
• Monitor customer complaints and help implement lessons learned
• Track all home safety programmes to help ensure overdue actions are eliminated.
• Assist with raising purchase orders and checking invoice accuracy
• Take meeting minutes and support general admin tasks across the Property Pod
• Undertake weekly reconciliation of all compliance programmes
• Experience working within a compliance team.
• Background in social housing or similar customer-focused organisation
• Familiarity with best value services and continuous improvement
• Understanding of contract management principles within Compliance
• Strong history of working with compliance documents.
• Embrace and live our values of Partnership, Respect and Pride
• Strong attention to detail

Qualifications, skills and experience

• Excellent verbal and written communication
• Confident, independent problem solver and decision maker
• Have a high personal drive and commitment to Red Kite's mission
• Be flexible, open to change, and team-oriented
• Have a service improvement mindset and a 'can do' attitude
• Have good self-awareness and ability to work collaboratively