Compliance Manager

Shropshire Towns and Rural Housing; Trowbridge; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Life assurance

Flexible working opportunities

Competitive pension

Cycle to work scheme

Ongoing training and development

Supportive team environment

Job summary

Selwood Housing seeks an experienced Compliance Manager to lead the operational delivery of compliance programmes, ensuring homes are safe and services compliant. You will oversee the performance of Compliance Project Surveyors and Supervisors, manage budgets and contractors, and drive continuous improvement in a fast-paced environment.

Reporting to the Head of Compliance, M&E and Operational Administration, you’ll champion customer-focused services and ensure statutory obligations are met while

Qualifications

• Level 5 or above in building / construction related qualification or equivalent experience/qualification.
• Relevant Leadership qualification CMI / ILM or equivalent level 3 or above.
• Extensive knowledge and experience within management of compliance programmes.
• Excellent construction/maintenance technical knowledge.
• Leadership skills to lead & motivate a range of teams of professional and support staff to deliver excellent services to our customers.
• Knowledge of current legislation, codes of practice and regulations relating to building and maintenance.
• A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.

Responsibilities

• Lead the delivery of compliance services to keep homes safe and compliant.
• Oversee multiple compliance programmes, contractor performance, budgets and KPIs.
• Provide leadership to Compliance Project Surveyors and Compliance Supervisors.
• Ensure programmes are delivered efficiently and to a high standard.

Skills

Leadership

Contractor management

Budget management

KPIs

Customer focus

Education

Level 5 or above building/construction qualification

Leadership qualification CMI/ILM or equivalent (level 3+)

Job description

Imagine This

Multiple compliance programmes. Competing priorities. Hundreds of homes depending on you getting it right. What's your next move?

If your instinct is to take control, set priorities and ensure every programme is delivered safely and compliantly, we'd love to hear from you.

Imagine This

Multiple compliance programmes. Competing priorities. Hundreds of homes depending on you getting it right. What's your next move?

If your instinct is to take control, set priorities and ensure every programme is delivered safely and compliantly, we'd love to hear from you.

We're looking for an experienced Compliance Manager to lead the operational delivery of our compliance programmes, ensuring our homes remain safe, our services remain compliant, and our customers receive the high standards they deserve. You'll provide leadership to a team of compliance professionals while overseeing contractors, performance, budgets, and regulatory requirements across a varied compliance portfolio.

About The Role

As our Compliance Manager, you'll lead the delivery of compliance services that help keep our homes safe and compliant. Reporting to the Head of Compliance, M&E and Operational Administration, you'll provide leadership to Compliance Project Surveyors and Compliance Supervisors, ensuring programmes are delivered efficiently and to a high standard.

You’ll oversee multiple compliance programmes, manage contractor performance, monitor budgets and KPIs. This is an excellent opportunity for an experienced compliance leader who thrives in a fast‑paced environment, enjoys leading high‑performing teams and takes pride in delivering safe, effective and customer‑focused services.

Please note:

Internally this role is known as Contracts Manager (Compliance).

What We're Looking For

We're looking for an experienced compliance leader who shares our values and has the operational expertise and leadership skills to deliver safe, compliant and customer‑focused services.

Customer Driven

You understand that compliance is about more than meeting regulations. You put customers at the heart of decision‑making, ensuring homes remain safe, services are responsive, and customer expectations are managed professionally.

Accountability

You take ownership of compliance delivery, leading programmes, managing contractor performance, monitoring budgets and KPIs, and ensuring statutory and regulatory obligations are met. You make informed decisions and take action when issues arise.

Develop & Learn

You are committed to continuous improvement, keeping up to date with legislative and regulatory changes, identifying opportunities to improve performance, and supporting the development of both individuals and teams.

Champion Communication

You communicate with confidence and credibility, building strong relationships with colleagues, contractors and stakeholders. Whether you’re leading teams, presenting performance information or managing customer expectations, you provide clear direction and inspire confidence.

You’ll Bring

• Level 5 or above in building / construction related qualification or equivalent experience/qualification.
• Relevant Leadership qualification CMI / ILM or equivalent level 3 or above.
• Extensive knowledge and experience within management of compliance programmes.
• Excellent construction/maintenance technical knowledge.
• Leadership skills to lead & motivate a range of teams of professional and support staff to deliver excellent services to our customers.
• Knowledge of current legislation, codes of practice and regulations relating to building and maintenance.
• A commitment to creating an inclusive environment where colleagues and customers are treated with fairness, dignity and respect.

For further information on the role, please review the job description attached to the advert.

Pre Employment Requirements

The successful candidate will be required to complete Right to Work, Basic DBS and DVLA checks.

Why join Selwood Housing?

At Selwood Housing, we believe everyone deserves a safe, secure and affordable place to call home. As a not‑for‑profit housing organisation, we own and manage over 7,000 homes across the Southwest - and we’re growing. With a bold ambition to build 1,700 new affordable homes by 2034, we’re investing in the future of local people and places.

You’ll be joining a close‑knit team where people support each other, share knowledge, and take pride in doing things properly.

Some Of Our Benefits Include

• Competitive salary
• Generous holiday entitlement
• Life assurance
• Flexible working opportunities
• Competitive pension
• Cycle to work scheme
• Ongoing training and development
• A supportive team environment where your contribution really matters.

What's your next move?

If you’re ready to take ownership, navigate competing priorities and lead compliance services that make a real difference to customers, this could be the role for you.

Our Commitment to Diversity & Inclusion

At Selwood, we strive to respect the diversity of our staff. We care deeply about inclusivity and encourage candidates from all backgrounds, demographics, and identities to apply. We are a Disability Confident employer and will do our very best to provide any adjustments, access, and equipment you feel you may need throughout the interview process, and during your employment with us.

We are keen to build a supportive and rewarding environment, free from discrimination, which works for everyone.

We may close this vacancy early depending on application volumes, so we encourage early applications.

PandoLogic. Keywords: Compliance Manager, Location: Trowbridge, ENG - BA14 7EE