Home-Based Property Claims Support Specialist

Grace Fredericks Recruitment; Grande-Bretagne; À distance; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

Discretionary bonus

25 days annual leave (27/30 with years

5% contributory pension

Private healthcare

Death in service

Long service awards

Birthday day off

Cycle to work scheme

24/7 GP access

Holiday purchase scheme

Career development opportunities

Résumé du poste

Grace Fredericks Recruitment is seeking an Adjusting Technician to support a team of Property Loss Adjusters in a home-based role across the UK. The position involves triaging claims, gathering information, preparing reports and maintaining client communications to progress domestic property claims.

The role offers opportunities to develop technical knowledge of property claims and progress to more complex tasks.

Qualifications

• Minimum 2 years' domestic property claims experience.
• Experience working with Property Loss Adjusters is advantageous.
• Strong organisational and time-management skills are essential.
• Excellent verbal and written communication abilities.
• Comfortable using claims systems and case-management platforms.

Responsabilités

• Support Loss Adjusters with management and progression of domestic property claims.
• Review diaries and plan upcoming appointments, tasks and deadlines.
• Identify actions required on claims and progress them where appropriate.
• Manage specific claims within Work In Progress to support caseloads.
• Prepare, draft and format reports, letters, schedules and claim updates.
• Gather and review documentation and evidence to support claim investigations.
• Maintain accurate records across claims systems and case management platforms.
• Answer inbound calls to the adjusting team and provide updates as needed.
• Contact policyholders, brokers, suppliers and clients to arrange appointments and progress claims.
• Manage customer expectations and maintain clear communication throughout the claim.

Connaissances

Property claims handling

Diary management

Report drafting

Communication skills

IT literacy

Description du poste

Grace Fredericks Recruitment is seeking an Adjusting Technician to support a team of Property Loss Adjusters in a home-based role across the UK. The position involves triaging claims, gathering information, preparing reports and maintaining client communications to progress domestic property claims.

The role offers opportunities to develop technical knowledge of property claims and progress to more complex tasks.