Holidays Cottage Cleaner

National Trust; St. Newlyn East; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

Pension scheme

Free NT places

Deposit loan

Season ticket loan

EV car lease

Perks at work discounts

Holiday allowance

Flexible working

Employee assistance

Job summary

The National Trust is seeking a Holiday Cottage Cleaner for The West Wing of Elizabethan Manor, Trerice, near Newquay, Cornwall. This permanent, annualised-hours role pays £24,862.50 per year (234 hours/year) in 12 equal monthly installments.

On changeover days you’ll ensure the cottage is pristine and welcoming, report repairs, replace broken items as needed, and support other Cornwall cottages when required. A full driving licence and vehicle are essential.

Qualifications

• Deliver great service to guests.
• Be a team player, but able to work on own initiative.
• Be well-organised and adaptable.
• Be willing to learn new skills.
• Hold a full driving licence and have a vehicle.

Responsibilities

• Clean and present the cottage to welcome guests on changeover days.
• Identify repairs or odd jobs and report to management.
• Replace broken items from store supplies as needed.
• Follow safety protocols; PPE provided.

Skills

Great service

Team player

Well-organised

Adaptable

Willing to learn

Job description

Summary

We're looking for a Holiday Cottage Cleaner to prepare our unique holiday cottage - The West Wing of Elizabethan Manor, Trerice, near Newquay. Trerice | Cornwall | National Trust.

We strive to give at least 3 weeks notice of working dates, but we can sometimes take last minute bookings so the role will be ideally suited to someone who lives in the Newquay, Summercourt, Goonhavern area and has some flexibility over days worked Mon-Sat. We will support where necessary and there may be opportunities for the right candidate to collect more hours working across our other cottages at Trelissick and wider Cornwall if sought.

Position Details

Salary: £2,983.50 ora rata (FTE £24, 862.50 pr annum)

Contract: Permanent

Hours/ working pattern: 234 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Interview date: week commencing 23rd November 2026

Start date: 1st December 2026

A full driving Licence and vehicle are imperative for applying to this role.

Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Trerice is a Grade 1 listed National Trust visitor attraction, which is made up of a Manor House and formal gardens, and as such carries some quirks synonymous with old properties and a visitor site. As well as the day to day duties explained below and during your induction with us, it will be important to be a link for our Holidays Team between the Property Management and Visitor Experience Officers. Completing important compliance tasks above those for a Holiday Cottage in line with a Grade One historical site will also form part of the role. Full training will be given on these aspects.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

Who we're looking for

• focused on giving great service to everyone you meet


• a team player, but also happy to work on your own initiative


• well-organised and adaptable


• willing to learn new skills.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary


• Free entry to National Trust places for you, a guest and your children (under 18)


• Rental deposit loan scheme


• Season ticket loan


• EV car lease scheme (for roles that meet the salary criteria)


• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts


• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.


• Flexible working whenever possible


• Employee assistance programme


• Free parking at most Trust places