Holiday Cottage Cleaner

National Trust; Wigan; On-site; GBP 8,000 - 11,000; Part time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust is hiring a Holiday Cottage Cleaner to prepare cottages in the Longshaw Peak District. Working on annualised hours (624/year), you’ll clean and present each cottage to a high standard between guest turnovers and report any repairs needed.

You'll join a friendly team, have PPE provided, and enjoy benefits like flexible working, free parking, and access to National Trust places. Training is provided, and the role may involve independent and team duties.

Qualifications

• Focus on delivering great service to guests and colleagues.
• Team player who can also work independently.
• Well-organised and adaptable, able to prioritise tasks.
• Willing to learn new skills and follow guidance.

Responsibilities

• Clean and present holiday cottages to a high standard on changeover days.
• Monitor for any repairs or issues and report them.
• Replace broken items from store supplies when needed.
• Ensure PPE is used and safety procedures are followed.

Skills

Customer service

Teamwork

Organisational skills

Willingness to learn

Job description

Summary

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in the Longshaw Peak District area. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. You'll work 624 hours per year. Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

You will be joining a friendly team of holiday assistants near the Longshaw Estate, helping to prepare the holiday cottages to a high standard of presentation. You'll be turning over several holiday cottages near this site.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places