Holiday Cottage Cleaner - Greater Manchester

National Trust; Manchester; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Pension scheme

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease

Perks at work discounts

Holiday entitlement up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

National Trust is seeking a Holiday Cottage Cleaner to prepare two cottages in Dunham Massey Village, Altrincham, with rotational coverage including nearby Lyme Park. The role is permanent, 6 hours per week, with occasional opportunities for extra hours during busy periods. You will be trained and provided PPE; no evenings or Sundays, occasional Saturdays required.

Salary is 12.75 per hour, with benefits including pension scheme, free NT places for you and family, and staff discounts.

Qualifications

• Focused on giving great service to everyone you meet.
• A team player, but also happy to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.

Responsibilities

• On changeover days, ensure cottages are pristine and welcoming for guests.
• Keep an eye out for issues and report repairs or odd jobs.
• Replace broken items from store supplies and maintain PPE usage.

Skills

customer service

team player

well organised

quick learner

Job description

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in Dunham Massey Village, Altrincham. We have two cottages in the village, and you will be trained up to cover at both cottages where needed on a rotational basis. On rare occasions, you may be asked to support at cottages based within the neighbouring Lyme Park. Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.
• Salary: 12.75 per hour
• Contract Duration: Permanent
• Working Pattern: You'll work 6 hours per week, based on one changeover each week. During particularly busy periods, there may be opportunities to work additional hours, with notice. Your working days will be based on our arrival and departure dates, which are shared 4 weeks in advance to help you plan. You won't be required to work evenings or Sundays, but you'll be expected to work a regular share of Saturdays. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

The package

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

We are working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. The National Trust has the motto 'For everyone, for ever' at its heart.