Holiday Cottage Cleaner - Ambleside

National Trust; Ambleside; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

Pension up to 10%

Free NT entry

Rental deposit loan

Season ticket loan

EV car lease

Discounts at work

Holiday allowance 32 days

Flexible working

Employee assistance

Free parking

Job summary

National Trust in Ambleside is seeking a Holiday Cottage Cleaner (Holidays Operation Assistant) to ensure cottages are pristine and welcoming on changeover days. You will clean, present the cottage, spot repairs, and replace broken items from supplies with PPE guidance.

This permanent, part-time role is 6 hours per week, with flexible days Monday to Saturday based on bookings. Full training and PPE are provided, along with National Trust employee benefits.

Qualifications

• Focused on giving great service to everyone you meet.
• A team player, but also happy to work on your own initiative.
• Well-organised and adaptable.
• Willing to learn new skills.

Responsibilities

• On changeover days, ensure the cottage is pristine and ready for guests.
• Keep cottages well-presented and welcoming and report repairs or odd jobs.
• Replace broken items from store supplies where needed.
• Full PPE is provided and role profile is for overview.

Skills

Great service

Team player

Independent

Well-organised

Willing to learn

Job description

We're looking for a Holiday Cottage Cleaner to help look after our popular holiday cottages across the Ambleside and Sizergh area in the South Lakes. Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.
• Salary: 12.75 per hour

Contract Duration: Permanent

Working Pattern: You'll work 6 hours (1 shift) per week. This could fall on any day from Monday to Saturday, depending on the holiday cottage bookings. For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.

What you'll be doing

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well‑presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

#LI-DNI

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places