Holiday Retail Superstar – Fast-Paced Customer Service

Marks & Spencer Group; Dumfries; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to join the frontline team. You’ll provide five-star service at pace and help customers with product knowledge during peak periods.

This is a frontline, store-based role where resilience and a customer-first attitude are essential. You’ll work across store areas, be digitally confident with Sparks App and in-store devices, and contribute to a positive, high-energy environment with a focus on delivering exceptional shopping

Responsibilities

• Deliver five-star customer service at pace in a busy store.
• Share product knowledge and assist customers with purchases and inquiries.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a flexible team player, capable of moving across store areas as needed.

Job description

Marks & Spencer in the United Kingdom is seeking a Customer Assistant to join the frontline team. You’ll provide five-star service at pace and help customers with product knowledge during peak periods.

This is a frontline, store-based role where resilience and a customer-first attitude are essential. You’ll work across store areas, be digitally confident with Sparks App and in-store devices, and contribute to a positive, high-energy environment with a focus on delivering exceptional shopping