Holiday Retail Associate: Fast-Paced Customer Service

Marks & Spencer Group; Ripon; Sur place; GBP 12 000 - 17 000; Plein temps

Résumé du poste

Marks & Spencer Group is seeking a Customer Assistant to join the frontline team. You will be at the heart of peak store activity, delivering excellent service, recommending products, and supporting customers with speed and confidence.

As a brand ambassador, you’ll use Sparks App and in-store devices to enhance the shopping experience, work as part of a fast-paced team, and adapt to changing store demands with a positive, proactive attitude.

Qualifications

• Excellent customer service and communication skills.
• Ability to work as part of a high-energy team.
• Comfort with using digital tools and store devices.

Responsabilités

• Deliver five-star service to customers at pace.
• Recommend and sell products to meet customer needs.
• Be flexible to work across store areas and shifts.

Connaissances

Customer service

Teamwork

Digital literacy

Product knowledge

Outils

Sparks App

Description du poste

Marks & Spencer Group is seeking a Customer Assistant to join the frontline team. You will be at the heart of peak store activity, delivering excellent service, recommending products, and supporting customers with speed and confidence.

As a brand ambassador, you’ll use Sparks App and in-store devices to enhance the shopping experience, work as part of a fast-paced team, and adapt to changing store demands with a positive, proactive attitude.