Holiday Retail Assistant: Fast-Paced & Digital-Savvy

MARKS&SPENCER; Uckfield; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK's leading retailer. You’ll deliver five-star service at pace, share knowledge about M&S products, and welcome customers with warmth as you help them find what they need.

This role requires resilience, a team spirit, and flexibility to cover shifts across a busy store. You’ll use Sparks App and in-store devices to enhance service and respond quickly to customer demand.

Qualifications

• Frontline retail experience valued.
• Ability to thrive under pressure during peak times.
• Willingness to use Sparks App and in-store devices.

Responsibilities

• Deliver five-star service at pace to customers.
• Assist customers with product knowledge and recommendations.
• Contribute to driving sales by suggesting our latest products.
• Be flexible to work across different areas of the store as needed.

Skills

Customer service

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is hiring a Customer Assistant to be at the frontline of the UK's leading retailer. You’ll deliver five-star service at pace, share knowledge about M&S products, and welcome customers with warmth as you help them find what they need.

This role requires resilience, a team spirit, and flexibility to cover shifts across a busy store. You’ll use Sparks App and in-store devices to enhance service and respond quickly to customer demand.