Holiday Retail Specialist — Seasonal Customer Advisor

BOOTS; Rochdale; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount

Wellbeing support

Further retail discount

Job summary

Boots is seeking a Seasonal Customer Advisor to assist customers during the festive period. You will help customers find gifts, explain offers and ensure a smooth checkout experience while supporting stock replenishment and deliveries. The role is fast-paced, active and requires flexibility across store areas.

You’ll be part of a friendly team delivering great service, with opportunities for longer-term roles depending on local availability. Bank Holidays and peak shopping days are expected.

Qualifications

• Customer-focused - enjoys talking to people and helping customers have a great experience.
• Team player - supports others and cares about team success.
• Operations ready - comfortable balancing customer service with stock, fulfilment and shop floor tasks.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and help organise stock in the stockroom.
• Keep the store and shopping areas look their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer focus

Team player

Operations ready

Proactive

Resilient

Energy and stamina

Tech savvy

Job description

Boots is seeking a Seasonal Customer Advisor to assist customers during the festive period. You will help customers find gifts, explain offers and ensure a smooth checkout experience while supporting stock replenishment and deliveries. The role is fast-paced, active and requires flexibility across store areas.

You’ll be part of a friendly team delivering great service, with opportunities for longer-term roles depending on local availability. Bank Holidays and peak shopping days are expected.