Holiday Park Retail Associate

Parkdean Resorts; Cartmel Fell; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee assistance programme

Staff discounts: 50% off holidays, 25%

Team member discount 30% on food and活动

Job summary

Parkdean Resorts in the United Kingdom is seeking a Retail Assistant who is passionate about delivering excellent service and helping guests find everything they need for a memorable stay. You will greet guests, process transactions, manage stock, and provide product guidance while maintaining high store standards and safety.

This role offers hands-on experience with EPOS systems and stock control across our holiday park shops.

Qualifications

• Previous experience in a retail or customer-facing environment.
• Knowledge of EPOS and stock management systems.
• Confidence to train, support, and motivate team members.
• Strong organisational and analytical skills.
• Attention to detail, especially during stock takes.

Responsibilities

• Welcome guests with a friendly smile and ensure their needs are met.
• Deliver outstanding customer service and offer helpful product advice.
• Keep the shop clean, tidy, safe, and well-presented at all times.
• Spot opportunities to upsell and boost sales.
• Replenish shelves, rotate stock, and maintain accurate stock levels.
• Operate tills confidently and handle transactions in line with company policies.
• Support the Store Manager and Assistant Store Manager with daily operations.
• Handle customer queries and escalates complaints when needed.
• Complete admin tasks accurately and report any maintenance or safety issues promptly.

Skills

Retail experience

EPOS knowledge

Stock management

Team training

Organisational skills

Analytical skills

Attention to detail

Tools

EPOS

Stock management systems

Job description

Parkdean Resorts in the United Kingdom is seeking a Retail Assistant who is passionate about delivering excellent service and helping guests find everything they need for a memorable stay. You will greet guests, process transactions, manage stock, and provide product guidance while maintaining high store standards and safety.

This role offers hands-on experience with EPOS systems and stock control across our holiday park shops.