Holiday Light Trail Lead — Outdoor Team Supervisor

YGC PARTNERS LIMITED; Tingley; On-site; GBP 17,000 - 25,000; Full time

Job summary

YGC PARTNERS LIMITED is seeking a Light Trail Supervisor for our festive light trail at Mission Out, Tingley Garden Centre. You will lead the seasonal team, ensuring a warm welcome and smooth operation during evening sessions in outdoor winter conditions.

You will be hands-on, department-wide capable, and ready to delegate while maintaining high standards. Previous supervisory experience and great people skills are essential for creating a fun, safe environment for guests and staff alike.

Qualifications

• Experience supervising or leading a team.
• Strong interpersonal and customer-facing skills.
• Willingness to work outdoors in cold/wet winter conditions.

Responsibilities

• Lead, motivate and support the Light Trail team.
• Ensure customers receive a warm, friendly welcome.
• Keep the team organized and the experience running smoothly each session.
• Be a visible, hands-on supervisor ready to jump in wherever needed.
• Handle customer queries and issues confidently.
• Maintain high standards throughout the experience.
• Act as Duty Manager for the Light Trail when the Manager is off.

Skills

Team leadership

Customer service

Calm under pressure

People skills

Job description

YGC PARTNERS LIMITED is seeking a Light Trail Supervisor for our festive light trail at Mission Out, Tingley Garden Centre. You will lead the seasonal team, ensuring a warm welcome and smooth operation during evening sessions in outdoor winter conditions.

You will be hands-on, department-wide capable, and ready to delegate while maintaining high standards. Previous supervisory experience and great people skills are essential for creating a fun, safe environment for guests and staff alike.