Holiday Home Sales Administrator

Parkdean Resorts; Clitheroe; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading holiday park operator in the UK is seeking a Holiday Home Sales Administrator to ensure customer satisfaction and coordinate sales processes. As part of the team, you'll manage document handling, keep data accurate in systems like Salesforce, and create a seamless experience for holiday home buyers. Strong organizational and communication skills are a must. The role offers incredible benefits, including discounts on holidays and an employee assistance program, fostering a supportive work environment.

Benefits

Training opportunities

Discounts on holidays

Employee Assistance Programme

Qualifications

• Strong organizational skills to handle various tasks efficiently.
• Excellent communication skills to liaise with customers and stakeholders.
• Ability to maintain data integrity in CRM systems.

Responsibilities

• Keep the sales office tidy and respond to customers promptly.
• Handle documents, payments, and holiday home listings accurately.
• Guide buyers from inquiry to purchase smoothly.

Skills

Attention to detail

Organizational skills

Customer service

Communication

Tools

Salesforce

Job description

Holiday Home Sales Administrator - 40 hours per week (Weekend working required), Are you the type of person who loves getting stuck into the details and making sure everything runs smoothly? As a Holiday Homes Sales Administrator at Parkdean Resorts, you'll be the friendly, organised smile maker, working behind the scenes to make holiday dreams come true. From coordinating sales and payments to ensuring holiday homes are ready to hand over, this is a role where no two days are the same. You'll be at the centre of the action-supporting the sales team, keeping things on track, and making sure every customer experience is seamless and memorable. You're the beating heart of the team. If you're a people person who thrives on organisation, we'd love to hear from you!

Responsibilities

• Keep the sales office tidy and friendly and always reply to customers quickly and professionally. Use checklists, track payments, and flag any issues early to keep everything running smoothly.
• Working closely with Central Support, handle documents, payments, and holiday home listings with care-accuracy makes all the difference.
• Guide private buyers from their first question to their new keys, and make it feel easy.
• Make sure stock, prices, and data stay fresh and spot‑on in Salesforce.
• Get holiday homes ready‑connections, safety tests, clean‑up-and hand them over like a pro.
• Maintain system data integrity on the main CRM and supporting systems.
• Communicate with contractors and other business stakeholders.

We're the right fit for you?

At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners can holiday like they mean it!

Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.

Benefits

• The chance to develop your skills and boost your career across our 56 parks – we've got your back when it comes to training at our Holiday Home Sales Academy.
• Enjoy the chance to win amazing rewards, including luxury trips abroad and exclusive UK getaways, as part of our spot incentive programs.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.
• You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.