Holiday Food Frontline Associate — Fast-Paced & Flexible

MS; Macclesfield; On-site; GBP 18,000 - 22,000; Full time

Job summary

Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day

Qualifications

• Customer-focused and able to thrive under pressure while delivering five-star service.
• Willing to be a resilient team player and brand ambassador for M&S Food.
• Comfortable using digital tools to enhance the customer experience.
• Able to confidently recommend and sell new food products.

Responsibilities

• Provide fast, friendly service on the shop floor and behind the tills.
• Assist customers, restock shelves and contribute to sales growth.
• Utilise Sparks App and in-store devices to help customers find products.
• Work across store areas and adapt to changing demands during busy periods.

Skills

Customer service

Team player

Digital tools

Brand ambassador

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you’ll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we’re driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day