Christmas Food Retail Assistant — Fast-Paced Service

Marks and Spencer; Reading; On-site; GBP 4,100 - 6,900; Full time

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Job summary

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,

Qualifications

• Frontline customer-facing role in retail.
• Ability to thrive in a high-pressure environment.
• Comfort with using digital tools to enhance service.

Responsibilities

• Assist customers in the Food section with product knowledge.
• Utilise Sparks App and in-store devices to help customers find products.
• Contribute to a positive, high-energy store environment.
• Be flexible to work across store areas, especially during peak periods.

Skills

Customer service

Team player

Digital tools

Flexibility

Tools

Sparks App

In-store devices

Job description

Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We’re not just looking for someone to fill shelves – we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.

We’re seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out,