Holiday Food Customer Assistant - Fast-Paced & Guest-Focused

Marks & Spencer Group; Carrickfergus; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service and confidently recommending our latest products.

You’ll use Sparks App and in-store devices to help customers find what they want, while supporting a fast-paced, high-energy team across various store areas. We’re seeking down-to-earth individuals who thrive under pressure, stay digitally confident, and are ready to roll up their sleeves daily to meet customer

Qualifications

• Frontline customer service role in a busy retail environment.
• Ability to thrive under pressure and deliver high-quality service.

Responsibilities

• Assist customers in the Food section and promote products.
• Use Sparks App and in-store devices to enhance the shopping experience.
• Work flexibly across different store areas to meet demand.
• Support the team to maintain high standards during peak times.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

Job description

Marks & Spencer Group is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering five-star service and confidently recommending our latest products.

You’ll use Sparks App and in-store devices to help customers find what they want, while supporting a fast-paced, high-energy team across various store areas. We’re seeking down-to-earth individuals who thrive under pressure, stay digitally confident, and are ready to roll up their sleeves daily to meet customer