Holiday Food Retail Assistant: Fast-Paced & Digital-Savvy

Marks and Spencer; Wrexham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is recruiting a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently promoting our newest food products. You’ll use Sparks App and in-store devices to assist customers and ensure they get what they need, when they need it.

The role requires resilience in a high-pressure retail environment, flexibility across store areas, and a proactive, team-oriented approach to drive customer growth and satisfaction.

Qualifications

• Experience delivering five-star service at pace.
• Ability to stay positive under pressure and adapt to busy periods.
• Confident product knowledge and willingness to learn.

Responsibilities

• Provide frontline customer service in Food department.
• Promote and recommend new food products to customers.
• Utilise Sparks App and in-store devices to enhance shopping experience.
• Work as part of a high-energy team to deliver seamless service.

Skills

Customer service

Team player

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer is recruiting a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and confidently promoting our newest food products. You’ll use Sparks App and in-store devices to assist customers and ensure they get what they need, when they need it.

The role requires resilience in a high-pressure retail environment, flexibility across store areas, and a proactive, team-oriented approach to drive customer growth and satisfaction.