Holiday Food Customer Assistant - Fast-Paced & Digital

Marks & Spencer Plc; Newport; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering high-quality service and using digital tools to help customers find what they need. The role requires a resilient, team-spirited approach and flexibility to cover various store areas during peak periods.

As a brand ambassador, you’ll confidently recommend and sell our newest food products, ensuring every customer feels valued and supported during their visit.

Qualifications

• Frontline role delivering five-star service at pace.
• Willingness to work across different store areas with flexibility.
• Comfort using digital tools (Sparks and in-store devices) to assist customers.

Responsibilities

• Deliver five-star service at pace in a busy store.
• Confidently recommend and sell new food products to customers.
• Utilise Sparks and in-store devices to enhance the customer experience.
• Be flexible to work across various store areas as required.

Skills

Customer service

Team player

Digital confidence

Brand ambassador

Tools

Sparks

In-store devices

Job description

Marks & Spencer Plc is hiring a Customer Assistant for our Food section. You will be at the frontline, delivering high-quality service and using digital tools to help customers find what they need. The role requires a resilient, team-spirited approach and flexibility to cover various store areas during peak periods.

As a brand ambassador, you’ll confidently recommend and sell our newest food products, ensuring every customer feels valued and supported during their visit.