Holiday Food Customer Assistant — Fast-Paced & Digital-Savvy

Marks and Spencer; High Wycombe; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer in the UK Food section seeks a Customer Assistant to be at the frontline, delivering five-star service under pressure and driving store growth. You’ll know our food products well, roll up your sleeves, and thrive on meeting strong customer demand daily.

Being digitally confident with Sparks App and in-store devices is essential; you’ll work across store areas with energy, teamwork, and a can-do attitude.

Qualifications

• Frontline customer service experience preferred.
• Ability to thrive under pressure and deliver service at pace.
• Willingness to work across multiple store areas.

Responsibilities

• Serve customers with five-star service at pace.
• Confidently recommend and sell new food products.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Be a resilient brand ambassador and support growth in sales.

Skills

Customer service

Teamwork

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks & Spencer in the UK Food section seeks a Customer Assistant to be at the frontline, delivering five-star service under pressure and driving store growth. You’ll know our food products well, roll up your sleeves, and thrive on meeting strong customer demand daily.

Being digitally confident with Sparks App and in-store devices is essential; you’ll work across store areas with energy, teamwork, and a can-do attitude.