Holiday Food Customer Assistant — Fast-Paced Service

Marks and Spencer; Rochester; On-site; GBP 18,000 - 23,000; Full time

Job summary

Marks and Spencer in the UK’s retail sector is recruiting a Customer Assistant in our Food section. You'll be at the frontline, delivering five-star service at pace, and embracing the transformation we're driving.

We’re not just filling shelves; we need down-to-earth colleagues who thrive under pressure, engage with customers, and confidently recommend our latest food products. Expect varied shifts, strong teamwork, and a focus on exceptional customer experiences.

Responsibilities

• At M&S, our customers don't wait. You’ll thrive in a high-pressure environment, staying sharp, fast, and focused when the store is at its busiest. You’ll go above and beyond, to serve, sell, fill and help drive growth in sales.
• Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks App and our in-store devices, to enhance the customer experience and ensure they get the products they want when they need them.
• Being a team player is crucial. You’ll contribute to a positive, high-energy environment, where everyone works hard and supports each other in delivering a seamless customer experience.
• Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same – and you’ll embrace the challenge.

Job description

Marks and Spencer in the UK’s retail sector is recruiting a Customer Assistant in our Food section. You'll be at the frontline, delivering five-star service at pace, and embracing the transformation we're driving.

We’re not just filling shelves; we need down-to-earth colleagues who thrive under pressure, engage with customers, and confidently recommend our latest food products. Expect varied shifts, strong teamwork, and a focus on exceptional customer experiences.