Food Customer Assistant - Fast-Paced High-Impact Service

Marks and Spencer; Tees Valley; On-site; GBP 14,000 - 17,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll thrive under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to meet customer demand. We’re looking for down-to-earth colleagues who take pride in knowledge of M&S Food products and are ready to roll up their sleeves day in and day out.

Qualifications

• This frontline role requires resilience and the ability to thrive under pressure.
• Knowledge of M&S Food products is a plus; ability to learn quickly and assist customers.
• Digitally confident with store tools and apps.

Responsibilities

• Serve, sell, fill and help drive growth in sales.
• Utilise Sparks App and in-store devices to enhance the customer experience.
• Contribute to a positive, high-energy environment and support colleagues.
• Be flexible and work across different store areas as needed.

Skills

Customer service

Flexibility

Teamwork

Digital tools

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. You’ll be at the frontline, delivering five-star service at pace and embracing the transformation we’re driving.

You’ll thrive under pressure, be digitally confident with Sparks App and in-store devices, and work across store areas to meet customer demand. We’re looking for down-to-earth colleagues who take pride in knowledge of M&S Food products and are ready to roll up their sleeves day in and day out.