Holiday Food Customer Assistant – Fast-Paced & Flexible

Marks and Spencer; St Albans; On-site; GBP 18,000 - 21,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Food section. The role focuses on frontline customer service, product knowledge, and selling our latest food items. You will thrive in a fast-paced, high-pressure environment and be ready to work across multiple store areas as needed.

Being digitally confident is essential, with use of the Sparks App and in-store devices to enhance the customer experience and ensure customer needs are met promptly.

Qualifications

• Down-to-earth colleagues who thrive under pressure and deliver five-star service at pace.
• Pride in knowledge of M&S Food products and readiness to roll sleeves up to meet demand.
• Resilient brand ambassadors who can confidently recommend and sell our newest food products.
• Committed to remarkable service so customers feel valued every time they shop.
• thrive in a high-pressure environment and stay sharp when store is busiest.
• Digitally confident using Sparks App and in-store devices to enhance the customer experience.
• Team players who contribute to a positive, high-energy environment.
• Flexible to work across various areas of the store to meet changing demands.

Responsibilities

• Sell and recommend food products to customers and deliver five-star service.
• Be a brand ambassador, ensuring customers feel valued and understood.
• Utilise Sparks App and in-store devices to assist customers and complete transactions.
• Collaborate with colleagues to maintain a smooth, high-energy store environment.
• Be flexible to work across different store areas as needed.

Job description

Marks & Spencer is seeking a Customer Assistant in our Food section. The role focuses on frontline customer service, product knowledge, and selling our latest food items. You will thrive in a fast-paced, high-pressure environment and be ready to work across multiple store areas as needed.

Being digitally confident is essential, with use of the Sparks App and in-store devices to enhance the customer experience and ensure customer needs are met promptly.