Holiday Cottage Cleaner - Exeter

National Trust; Exeter; On-site; GBP 2,400 - 3,000; Part time

Benefits offered by this job

Pension scheme

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease

Perks at work

Holiday allowance

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust is seeking a Holiday Cottage Cleaner at Killerton Estate near Exeter. Internally, the role is called Holidays Operation Assistant, and you will prepare each cottage between guest stays, keeping it pristine, well-presented and welcoming for arriving guests.

This part-time post is five hours a week, with one shift, Monday to Saturday, typically from around 10:00–10:30 to 3:00 pm. Shifts include bank holidays when required, and PPE is provided to support safe, efficient turnover.

Qualifications

• Focused on giving great service to everyone you meet.
• Team player, but happy to work on your own initiative.
• Well-organised and adaptable; willing to learn new skills.

Responsibilities

• Clean and prepare the cottage to be pristine and welcoming for guests on changeover days.
• Report any repairs or odd jobs that need doing.
• Replace broken items from store supplies if needed.

Skills

Focused on giving great service

Team player

Well-organised

Willing to learn new skills

Job description

We're looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages within the Killerton Estate, just outside of Exeter. Internally, you will be known as a 'Holidays Operation Assistant'.

Working Hours: You'll work 5 hours per week (one shift), working independently. Shifts can take place on any day Monday to Saturday, with typical hours of 10:00am/10:30am to 3:00pm (guests depart at 10:00am and arrive from 4:00pm). Changeovers can take place on any day of the week, including Bank Holidays where required. Weekly rotas will be provided in advance by email.

On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The package: The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

Benefits:

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places