Holiday Cottage Cleaner

National Trust for Places of Historic Interest or Natural Beauty; Rhossili; On-site; GBP 3,000 - 3,600; Full time

Benefits offered by this job

Pension up to 10%

Free entry to National Trust places

Season ticket loan

EV car lease

Perks at work discounts

Holiday allowance 32 days

Job summary

National Trust is seeking a Holiday Cottage Cleaner (Holidays Operation Assistant) to prepare cottages in Gower. You’ll clean, present and welcome guests, with PPE provided and a short online assessment in place.

The role is permanent, 5 hours per week, typically 9:45am–3:30pm, with some bank holidays. Welsh language support is offered as part of working at the National Trust.

Qualifications

• Previous cleaning experience in hospitality or accommodation would be an advantage.
• Ability to work to schedule and maintain high standards.
• Willingness to complete online assessment.

Responsibilities

• Clean and prepare holiday cottages to a pristine standard.
• Make sure cottages are well-presented and welcoming.
• Report repairs or odd jobs and replace broken items if needed.
• Follow PPE procedures and safety guidelines.

Skills

Attention to detail

Customer service

Team player

Time management

Tools

Cleaning equipment

Job description

We’re looking for a Holiday Cottage Cleaner to prepare our popular holiday cottages in Gower. Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.

Salary: £12.75 per hour

Contract Duration: Permanent

Working Pattern: You'll work 5 hours per week. Hours are typically worked between 9:45am and 3:30pm on any day of the week, including Bank Holidays but excluding Sundays.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

We're proud of the role the Welsh language plays in the places and communities we care for across Wales. Whether you're a fluent Welsh speaker, a learner, or completely new to the language, we'll support you to develop the skills and confidence needed for your role and to engage with Welsh language and culture as part of working at the National Trust.

What you’ll be doing

On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be, and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from the store supplies.

Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking for

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Gower, South Pilton Green Farm, Swansea, SA3 1PQ

Documents

• Cynorthwyydd Gweithrediadau Gwyliau - Lefel Gyrfa A1.pdf
• IRC179981 - Glanhawr Bythynnod Gwyliau.docx
• Holidays Operation Assistant - Career Level A1.pdf

Requirements

Compliance.Eligibility to Work in the UK

Additional information

Closing Date: 27 September 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.