Holiday Café Associate: Fast, Five-Star Service

Marks & Spencer Plc; Torquay; On-site; GBP 12,000 - 18,000; Part time

Job summary

Marks & Spencer Plc in Torquay is hiring for a hands-on café assistant within our M&S Café, a fast-paced role demanding calm under pressure and a passion for great food and warm service.

You'll act as a brand ambassador, take and fulfil orders swiftly using our digital tools, maintain food safety standards, and support colleagues to deliver five-star service, even during peak times such as the Christmas period.

Qualifications

• Experience in fast-paced cafe or hospitality environments.
• Ability to stay calm under pressure while delivering great service.
• Digital literacy to use order-taking tools and systems.
• Strong communication and customer-facing skills.

Responsibilities

• Take and fulfil orders quickly and accurately.
• Maintain high standards of food safety and cleanliness.
• Deliver five-star service during busy periods.
• Collaborate with team to keep the cafe running smoothly.
• Be flexible and adaptable to peak seasonal hours, including Christmas.

Skills

Customer service

Food safety

Digital tools

Teamwork

Adaptability

Communication

Tools

POS systems

Order fulfilment tools

Job description

Marks & Spencer Plc in Torquay is hiring for a hands-on café assistant within our M&S Café, a fast-paced role demanding calm under pressure and a passion for great food and warm service.

You'll act as a brand ambassador, take and fulfil orders swiftly using our digital tools, maintain food safety standards, and support colleagues to deliver five-star service, even during peak times such as the Christmas period.