Holiday Café Associate — Fast, Five-Star Service

Marks & Spencer Plc; Yeovil; On-site; GBP 19,000 - 23,000; Part time

Job summary

Marks & Spencer Plc in Yeovil is recruiting for a Customer Service Associate in our in-store M&S Café. This hands-on role demands pace, accuracy, and a calm demeanor under pressure as you prepare food and drinks and guide customers through orders.

You will use digital tools to take and fulfil orders quickly, maintain flawless food safety standards, and support colleagues to deliver five-star service during busy periods and festive peaks.

Qualifications

• Excellent customer service and communication.
• Ability to work in a fast-paced café.
• Comfort using digital ordering tools.
• Flexible to work weekends/holiday peaks.

Responsibilities

• Prepare and serve food and drinks.
• Take orders and fulfil them quickly.
• Maintain food safety standards.
• Support teammates during peak times.

Skills

Customer service

Calm under pressure

Fast-paced environment

Digital literacy

Tools

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Job description

Marks & Spencer Plc in Yeovil is recruiting for a Customer Service Associate in our in-store M&S Café. This hands-on role demands pace, accuracy, and a calm demeanor under pressure as you prepare food and drinks and guide customers through orders.

You will use digital tools to take and fulfil orders quickly, maintain flawless food safety standards, and support colleagues to deliver five-star service during busy periods and festive peaks.