Holiday Café Assistant - Fast, Five-Star Service

Marks & Spencer Plc; Topsham; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer Plc in Topsham is seeking a Café Customer Assistant to join our store café team during the busy festive period. This is a hands-on role requiring pace, composure under pressure and a commitment to five-star service while recommending great food and drinks.

You’ll be digitally confident, using our tools to take and fulfill orders quickly, maintain food safety standards, and support colleagues to keep the cafe running smoothly even at peak times.

Qualifications

• Front-line service experience in food retail preferred.
• Ability to work quickly while maintaining quality.
• Comfort with digital ordering tools.
• Flexibility to work varied hours during holidays.

Responsibilities

• Assist customers with orders and recommendations.
• Process orders quickly and accurately.
• Maintain high food safety standards.
• Support teammates to manage busy periods.
• Adapt to changing shifts and locations as needed.

Skills

Customer service

Digital literacy

Teamwork

Tools

POS system

Job description

Marks & Spencer Plc in Topsham is seeking a Café Customer Assistant to join our store café team during the busy festive period. This is a hands-on role requiring pace, composure under pressure and a commitment to five-star service while recommending great food and drinks.

You’ll be digitally confident, using our tools to take and fulfill orders quickly, maintain food safety standards, and support colleagues to keep the cafe running smoothly even at peak times.