Holiday Café Assistant - Fast-Paced Five-Star Service

Marks & Spencer Plc; Llanelli; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer plc is seeking a Cafe Customer Assistant in Wales to join our busy in-store Café. You will deliver warm, five-star service, handle orders with digital tools, and keep the café running smoothly during peak times.

This hands-on, high-pressure role requires you to act as a brand ambassador, making recommendations and ensuring food safety standards are upheld while working with pace and flexibility.

Qualifications

• Experience in delivering friendly, high-quality customer service.
• Comfort using digital tools to take and fulfil orders.
• Ability to work calmly and efficiently under pressure.

Responsibilities

• Provide warm, five-star service to café customers during busy periods.
• Take orders and fulfil them quickly using digital ordering tools.
• Keep the café clean, organized and stocked, while maintaining food safety standards.
• Collaborate with colleagues to maintain a fast, smooth service flow.

Skills

Customer service

Fast paced

Digital tools

Teamwork

Job description

Marks & Spencer plc is seeking a Cafe Customer Assistant in Wales to join our busy in-store Café. You will deliver warm, five-star service, handle orders with digital tools, and keep the café running smoothly during peak times.

This hands-on, high-pressure role requires you to act as a brand ambassador, making recommendations and ensuring food safety standards are upheld while working with pace and flexibility.