Holiday Café Assistant — Fast-Paced, Five-Star Service

Marks & Spencer Group; Gateshead; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Group in Gateshead is seeking a Cafe Customer Assistant to support daily cafe operations. You will engage customers, recommend menu items, and help deliver fast, five-star service in a bustling store cafe.

The role emphasizes digital tool usage for orders, adherence to food safety standards, and teamwork to keep the cafe efficient during peak periods. Flexibility and reliability are essential.

Qualifications

• Digital confidence to operate till systems and order fulfilment tools.
• Customer-facing experience is valuable for delivering five-star service.
• Ability to stay calm and focused during peak times.
• Team collaboration to maintain smooth cafe operations.

Responsibilities

• Recommend great food and drink options to customers.
• Ensure cafe operates smoothly, even during busy periods.
• Use digital tools to take and fulfil orders quickly.
• Maintain high food safety standards and keep queues moving.

Skills

Digital confidence

Customer service

Calm under pressure

Teamwork

Food safety basics

Job description

Marks & Spencer Group in Gateshead is seeking a Cafe Customer Assistant to support daily cafe operations. You will engage customers, recommend menu items, and help deliver fast, five-star service in a bustling store cafe.

The role emphasizes digital tool usage for orders, adherence to food safety standards, and teamwork to keep the cafe efficient during peak periods. Flexibility and reliability are essential.