Christmas Café Assistant: Fast-Paced, Five-Star Service

Marks & Spencer Plc; Gateshead; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Gateshead cafe is seeking a Cafe Customer Assistant to join our team. You will serve customers, help prepare and deliver food and drinks, and thrive in a busy store cafe environment.

You’ll use digital tools to take and fulfil orders, ensure food safety, and support colleagues during peak times. You will stay calm under pressure while delivering five-star service to customers.

Qualifications

• Experience in fast-paced retail environment is beneficial.
• Strong communication and interpersonal skills.
• Comfortable using digital ordering tools and screens.

Responsibilities

• Greet customers and take orders at the cafe.
• Fulfil orders quickly while maintaining quality.
• Maintain food safety and cleanliness standards.
• Work with a high-performing team during busy periods.
• Assist colleagues to ensure smooth cafe operation.

Skills

Customer service

Digital skills

Teamwork

Job description

Marks & Spencer Plc in Gateshead cafe is seeking a Cafe Customer Assistant to join our team. You will serve customers, help prepare and deliver food and drinks, and thrive in a busy store cafe environment.

You’ll use digital tools to take and fulfil orders, ensure food safety, and support colleagues during peak times. You will stay calm under pressure while delivering five-star service to customers.