Holiday Café Assistant — Fast, Five-Star Service

Marks & Spencer Plc; Thornaby-on-Tees; On-site; GBP 7,500 - 11,000; Part time

Job summary

Marks & Spencer Plc's Café team is hiring for a hands-on, high-pressure role. You’ll deliver warm, five-star service, recommend great food and drinks, and work quickly with digital tools to take and fulfil orders.

Join a brand known for quality, with a demand-driven schedule that may require full-time hours during busy weeks. Physical cafe work is required, and teamwork and flexibility are essential to success.

Qualifications

• Must be comfortable using store tech to take and fulfill orders.
• Strong focus on delivering warm, five-star service.
• Able to stay calm and efficient in a high-pressure environment.

Responsibilities

• Be a brand ambassador for M&S Café and promote food and drink recommendations.
• Use digital tools to take and fulfil orders quickly to keep customers moving.
• Maintain high food safety standards while balancing orders and queues.
• Provide five-star service under pressure and during peak periods.
• Support colleagues and contribute to a high-performance team when busy.
• Be flexible and willing to work where needed with pace.

Skills

Digital tools

Customer service

Food safety

Teamwork

Flexibility

Job description

Marks & Spencer Plc's Café team is hiring for a hands-on, high-pressure role. You’ll deliver warm, five-star service, recommend great food and drinks, and work quickly with digital tools to take and fulfil orders.

Join a brand known for quality, with a demand-driven schedule that may require full-time hours during busy weeks. Physical cafe work is required, and teamwork and flexibility are essential to success.