HNW Insurance Branch Manager | Lead Growth & People

The National Farmers Union Mutual Insurance Society Limited; Cobham; Hybrid; GBP 90,000 - 110,000; Full time

Benefits offered by this job

Salary up to £100,000 (dependent on XP

Annual bonus up to 25%

Pension up to 20%

28 days annual leave + bank holidays

Private medical insurance

Gym contribution

Life assurance

Job summary

NFU Mutual in Cobham seeks an inspirational Branch Manager to lead a specialist High Net Worth insurance operation. You will drive profitable growth, coach a high-performing team, and nurture relationships with HNW customers and introducers across Surrey and London.

You will own the branch plan, sales strategy and performance, balancing commercial ambition with exceptional customer outcomes. Hybrid working is available.

Qualifications

• Proven experience leading and coaching a sales/customer service team.
• Track record of delivering sales growth and achieving targets.
• Experience in High Net Worth or private client insurance.
• Strong relationship-management and stakeholder engagement skills.
• Commercial and financial acumen with data-driven decision making.
• Understanding of regulated insurance environments and conduct risk.

Responsibilities

• Lead and develop a specialist HNW team with clear expectations and ongoing feedback.
• Own branch business plan, sales strategy and performance objectives using data and market insight.
• Drive new-business culture, improve lead generation, conversion and retention.
• Build trusted relationships with HNW customers and introducers across Surrey, London and surrounding market.
• Champion outstanding service with tailored, responsive customer experiences.
• Oversee branch operations, financial performance, risk controls and compliance.
• Collaborate with underwriting, claims, marketing and internal specialists for optimal customer outcomes.
• Identify opportunities to improve processes and productivity.

Skills

Team leadership

Sales growth

Customer service

HNW insurance knowledge

Relationship management

Financial acumen

Regulatory compliance

Communication

Education

CII qualifications or Dip CII/ACII (desirable)

Job description

NFU Mutual in Cobham seeks an inspirational Branch Manager to lead a specialist High Net Worth insurance operation. You will drive profitable growth, coach a high-performing team, and nurture relationships with HNW customers and introducers across Surrey and London.

You will own the branch plan, sales strategy and performance, balancing commercial ambition with exceptional customer outcomes. Hybrid working is available.