Hire Desk Assistant

Laing O'Rourke; Worksop; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

Laing O'Rourke is recruiting for a Hire Desk Assistant in Worksop to join our Select Plant Hire team. The role focuses on processing operated plant timesheets, raising hire contracts, and ensuring accuracy and compliance.

You will also support the hire desk inbox and handle customer queries, demonstrating attention to detail and the ability to prioritise tasks in a fast-paced environment.

Qualifications

• Confident using systems and IT tools with strong attention to detail.
• Comfortable with repetitive or process-driven tasks.
• Able to manage own workload and switch between priorities when needed.
• Resilient and reliable with willingness to take ownership.
• Quick to pick up new tasks and processes.
• Strong team fit and able to work well within a direct and fast-moving environment.

Responsibilities

• Take ownership of processing operated plant timesheets, ensuring all records are accurate and up to date.
• Manage outstanding operated plant timesheets, liaising with internal teams to resolve issues, and with external suppliers.
• Provide additional support to the hire desk inbox during busy periods.
• Handle incoming calls and queries in a professional and timely manner.
• Maintain accurate records and support general administrative processes.
• Work collaboratively with the wider team to ensure smooth day-to-day operations.
• Uphold health, safety and compliance standards at all times.

Skills

IT skills

Process-driven tasks

Workload management

Ownership mindset

Quick learning

Team collaboration

Job description

Job Title: Hire Desk Assistant

Location:Worksop, Nottinghamshire (CEMC - Centre of Excellence for Modern Construction)

Sponsorship:Please note: We are unable to offer visa sponsorship for this role.

About the role

This role sits within our Select Plant Hire team and is focused on taking ownership of key administrative and operational processes that keep the function running smoothly.

The successful candidate will primarily manage processing of operated plant timesheets, raising hire contracts , ensuring accuracy, compliance and timely completion.

Alongside this, the role will provide ad hoc support to the hire desk, assisting with inbox management and customer queries when required.

This is a role that requires strong attention to detail and consistency, with the ability to prioritise effectively and switch between tasks when needed.

What will the role look like?

• Take ownership of processing operated plant timesheets, ensuring all records are accurate and up to date
• Manage any outstanding operated plant timesheets, liaising with internal teams to resolve issues. Along with external suppliers.
• Provide additional support to the hire desk inbox during busy periods
• Handle incoming calls and queries in a professional and timely manner
• Maintain accurate records and support general administrative processes
• Work collaboratively with the wider team to ensure smooth day to day operations
• Uphold health, safety and compliance standards at all times

What skills and experience are we looking for?

• Confident using systems and IT tools, with strong attention to detail
• Comfortable working in a role that involves repetitive or process driven tasks
• Able to manage own workload and switch between priorities when needed
• A resilient and reliable approach, with a willingness to take ownership
• Quick to pick up new tasks and processes
• Strong team fit and able to work well within a direct and fast movingenvironment

About Us
Laing O'Rourke are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty,reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

As part of theDisability Confident scheme, we would like to enable access to candidates with long term conditions and disabilities through the ‘Offer an interview scheme'. This supports applicants that meet the essential criteria by offering an interview for the advertised position. Please let us know if you would like to opt in to this scheme and let us know if you require any adjustments for the interview process.

We want to ensureour recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email [e-mail]

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