Hire Coordinator

Wolseley Group; Luton; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension matched

Bonus potential

Healthcare access

Cycle to Work

Job summary

Wolseley is hiring a Hire Coordinator in Luton on a full-time 12-month fixed-term contract. You will manage a busy inbox, answer customer queries, and liaise with engineers and the transport team to schedule deliveries and on-site visits.

You’ll perform general administration and front-counter duties while delivering excellent customer service in a fast-paced environment. The company offers annual leave, a matched pension, bonus potential, healthcare access, a Cycle to Work scheme and other

Qualifications

• Excellent communication, decision-making and problem-solving skills.
• Exceptional customer service skills.
• Comfortable working in a fast-paced environment.

Responsibilities

• Manage a busy centralised inbox and answer customer queries.
• Liaise with engineers and the transport team to schedule deliveries/collections.
• Make outbound calls to check in with customers and coordinate on-site visits.
• Perform general administration duties.
• Assist customers at the trading counter.

Skills

Customer service

Communication

Problem solving

Fast-paced environment

Job description

## Hire CoordinatorApply: Luton: Full time: Posted Today: JR116228**Salary:****Competitive Salary + Bonus + Excellent Benefits** **Hire Coordinator** **– Luton – Infrastructure** **12 Month Fixed-Term Contract** **So, who are we?** We areWolseley, a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. **Also, did we mention?** In addition to the competitive salary, there are also benefits on tap – including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As a **Hire Coordinator** based in **Luton,** you’ll be responsible for: * Managing a busy centralised inbox and answering the phones, answering queries from customers* Liaising with engineers and the transport team to ensure equipment is delivered or collected from our customers at a suitable time* Making outbound calls to check in on customers and managing the breakdown of equipment. You will be liaising with engineers to arrange for them to go on-site and fix the equipment* General administration duties* Serving customers behind the trading counter This is a full-time, 12-month fixed-term contract working 40 hours per week Monday to Friday between 8.00pm – 5.00pm. **And here’s what we’d like you to have:** * Hire experience is desirable* Excellent communication, decision-making, and problem-solving skills* Exceptional customer service skills. It is key that our customers feel supported throughout their journey* To be comfortable and able to work in a fast-paced environment We look forward to receiving your application!