Customer & Logistics Coordinator - 12-Month Contract

Wolseley Group; Luton; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension matched

Bonus potential

Healthcare access

Cycle to Work

Job summary

Wolseley is hiring a Hire Coordinator in Luton on a full-time 12-month fixed-term contract. You will manage a busy inbox, answer customer queries, and liaise with engineers and the transport team to schedule deliveries and on-site visits.

You’ll perform general administration and front-counter duties while delivering excellent customer service in a fast-paced environment. The company offers annual leave, a matched pension, bonus potential, healthcare access, a Cycle to Work scheme and other

Qualifications

• Excellent communication, decision-making and problem-solving skills.
• Exceptional customer service skills.
• Comfortable working in a fast-paced environment.

Responsibilities

• Manage a busy centralised inbox and answer customer queries.
• Liaise with engineers and the transport team to schedule deliveries/collections.
• Make outbound calls to check in with customers and coordinate on-site visits.
• Perform general administration duties.
• Assist customers at the trading counter.

Skills

Customer service

Communication

Problem solving

Fast-paced environment

Job description

Wolseley is hiring a Hire Coordinator in Luton on a full-time 12-month fixed-term contract. You will manage a busy inbox, answer customer queries, and liaise with engineers and the transport team to schedule deliveries and on-site visits.

You’ll perform general administration and front-counter duties while delivering excellent customer service in a fast-paced environment. The company offers annual leave, a matched pension, bonus potential, healthcare access, a Cycle to Work scheme and other