Hire controller (Tool Hire)

Allscreens Nationwide Ltd; Warminster; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Staff discounts

Cycle to work scheme

Company pension

Job summary

Allscreens Nationwide Ltd is seeking a hands-on hire desk assistant in Warminster to manage day-to-day tool hire operations. You will answer calls, take bookings, serve customers and manage equipment bookings.

You will test equipment to ensure readiness, and may service small hire items. Some deliveries and heavy lifting of items will be required; work Monday to Friday, no Saturdays.

Qualifications

• Experience in customer-facing roles is advantageous.
• Willingness to perform physical tasks and light maintenance.

Responsibilities

• Answering phones and taking bookings.
• Serving customers and processing hire arrangements.
• Booking out hire equipment and ensuring availability.
• Testing equipment to ensure readiness for hire.
• Potential servicing/repairs on small hire items.
• Delivering items when required.
• Loading and unloading items from customers' vehicles.

Skills

Customer service

Phone handling

Computer literacy

Mechanical knowledge

Job description

Salary: Staff discounts, cycle to work scheme, company pension.

The candidate will be working on a hire desk dealing with the day to day running of a tool hire centre, this will include answering the phone, taking bookings, serving customers, using a computer and booking out hire equipment.

You will also be required to test equipment so it would be ready to hire out, also there is an opportunity for someone with mechanical knowledge to do servicing and repairs on small hire items.

As part of the day to day job you will be required to deliver some items on occasions.

This is a hands on job which will require you to help load and unload customer’s vehicles.

You will be working Monday to Friday, (no Saturdays)