Trainee hire controller

Venatu Consulting Ltd; Tees Valley; On-site; GBP 17,000 - 18,000; Full time

Job summary

Venatu Consulting Ltd. is seeking a motivated Trainee Hire Controller to join a busy hire operation.

The role offers full training with a clear path to a permanent position, and involves coordinating equipment, handling enquiries, and delivering professional customer service. You will train in day-to-day hire administration, bookings, and system updates while developing knowledge of hire procedures and customer requirements.

Qualifications

• Strong communication and customer service skills.
• Good organisational and administration skills.
• A positive attitude and willingness to learn.
• Ability to work accurately in a busy environment.
• Good attention to detail.
• Reliable and dependable approach to work.
• Confident using computers and learning new systems.

Responsibilities

• Assist with the day to day administration of hire activities.
• Process hire enquiries, bookings and related paperwork accurately.
• Communicate with customers to understand their hire requirements.
• Coordinate hire equipment and support the efficient movement of equipment.
• Maintain accurate hire records and update internal systems.
• Liaise with colleagues to help ensure equipment is available when required.
• Support customers throughout the hire process and deal with queries professionally.
• Help monitor equipment returns and ensure hire information is kept up to date.
• Develop knowledge of hire procedures, equipment and customer requirements.

Job description

Job title

Trainee Hire Controller

Location

Location

Salary or rate

£12.71-£13

Contract type

Temp to perm

Hours or shifts

Monday to friday 8AM-4:30PM

We are looking for a motivated and organised Trainee Hire Controller to join a busy hire operation on a temp to perm basis. This is an excellent opportunity for someone looking to build a long term career within the hire industry, with full training provided to the right candidate.

As a Trainee Hire Controller, you will support the day to day hire process, helping to ensure customers receive a professional and efficient service. You will work closely with customers, colleagues and other teams to coordinate equipment and hire requirements while developing your knowledge of hire control and customer service.

The Trainee Hire Controller role would suit someone who is organised, reliable and confident communicating with customers. Previous hire industry experience is not essential, as training will be provided.

Key responsibilities

• Assist with the day to day administration of hire activities
• Process hire enquiries, bookings and related paperwork accurately
• Communicate with customers to understand their hire requirements
• Coordinate hire equipment and support the efficient movement of equipment
• Maintain accurate hire records and update internal systems
• Liaise with colleagues to help ensure equipment is available when required
• Support customers throughout the hire process and deal with queries professionally
• Help monitor equipment returns and ensure hire information is kept up to date
• Develop knowledge of hire procedures, equipment and customer requirements

Skills and experience required

Essential

• Strong communication and customer service skills
• Good organisational and administration skills
• A positive attitude and willingness to learn
• Ability to work accurately in a busy environment
• Good attention to detail
• Reliable and dependable approach to work
• Confident using computers and learning new systems

Desirable

• Previous experience in a hire, logistics, administration or customer service environment
• Knowledge of construction, plant, tool or equipment hire
• Previous experience working in a fast paced customer focused role

What is on offer

• Temp to perm opportunity
• Full training and support provided
• Opportunity to develop a career within the hire industry
• Ongoing development of hire control and customer service skills
• Opportunity to work within a busy and varied role