Hire Controller
Wernick Group Limited
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Wernick Power, part of the Wernick Group, is seeking a Hire Controller to support the depot with day-to-day operations and outstanding customer service.
You will prepare hire contracts and quotations, handle enquiries, record information accurately and liaise with multiple departments to ensure seamless service delivery.
Join a long-established, family-run company that values initiative and teamwork, offering progression, pension, holidays, life assurance and a supportive work environment.
Qualifications
- Strong organisational, administrative and communication skills.
- Experience handling telephone inquiries in a service-related industry.
- Proficiency in Word, Excel, email and internet usage.
- Literate and numerate with data input and interpretation.
Responsibilities
- Provide first-class customer service
- Prepare hire contracts, quotations, and any other necessary correspondence
- Handle and record customer enquiries and source new business
- Follow up on quotations and enquiries
- Post contracts, on/off hire equipment
- Prioritise customer satisfaction in all interactions
- Liaise with multiple departments to ensure seamless service delivery
- Assist in problem-solving and support the team with common-sense solutions
- Maintain strong administrative processes and excellent telephone etiquette
- Contribute to an efficient and productive work environment
Skills
Education
Tools
Job description
Wernick Power, a key addition to the Wernick Group, is a leading National provider of temporary Power Generation Solutions. Our mission is to ensure our customers are always operational, no matter the circumstances.
Established in 1934, the Wernick Group remains a proud family-run enterprise. Over the past five years, we've more than doubled our profits, a testament to the dedication and quality of our workforce. Our team is driven by enthusiasm, vision, friendliness, and a can-do spirit, all of which have been pivotal to our continued success.
Location: 1 Vigo Place, Aldridge
Wernick Power, a key addition to the Wernick Group, is a leading National provider of temporary Power Generation Solutions. Our mission is to ensure our customers are always operational, no matter the circumstances.
Established in 1934, the Wernick Group remains a proud family-run enterprise. Over the past five years, we've more than doubled our profits, a testament to the dedication and quality of our workforce. Our team is driven by enthusiasm, vision, friendliness, and a can-do spirit, all of which have been pivotal to our continued success.
The Hire Controller will play a vital role in supporting the depot team with the day-to-day operations of the Wernick Power Solutions depot. This position demands a commitment to excellent customer service and meticulous administration. The successful candidate will ensure that all processes are handled with accuracy and efficiency, contributing to the seamless operation of our services.
Join us at Wernick Power and be a part of a team where your enthusiasm, vision, and spirit can truly make a difference.
- Provide first-class customer service
- Prepare hire contracts, quotations, and any other necessary correspondence
- Handle and record customer enquiries and source new business.
- Follow up on quotations and enquiries.
- Post contracts, on/off hire equipment
- Prioritise customer satisfaction in all interactions.
- Liaise with multiple departments to ensure seamless service delivery.
- Assist in problem-solving and support the team with common-sense solutions.
- Maintain strong administrative processes and excellent telephone etiquette.
- Contribute to an efficient and productive work environment.
- Strong organisational, administrative, and communication skills.
- Experience handling telephone inquiries in a service-related industry.
- Proficiency in basic IT skills, including Word, Excel, email, and internet usage.
- Literate and numerate, capable of data input and interpretation.
- Commercially aware with a customer-focused mindset.
- Tenacious and energetic problem solver.
- Capable of planning, organizing, and prioritizing tasks independently under pressure.
- Takes responsibility and is committed to delivering results.
- Clear communicator who builds effective working relationships with colleagues.
- Inquisitive and eager to learn.
- Supportive and flexible team player.
This is an exciting time to join our thriving company. If you are a proactive individual ready to make a significant impact and help our business grow, we would love to hear from you.
- Competitive salary and bonus scheme.
- Generous holiday allowance (rising with service).
- Option to buy extra holidays.
- Option to sell or carry over up to 5 days holiday.
- Christmas Shutdown.
- Early finish on Fridays.
- Group pension.
- Annual salary review each January.
- Life assurance of 2x annual salary.
- Personal accident insurance.
- Free onsite parking.
- Employee assistance programme.
- Training and progression opportunities.
- Family-run and well-established, secure company (trading over 80 years).
- Open door policy.
- Cycle to work scheme.
- Employee referral scheme.
- Benefits scheme (discounted retailers).
- Corporate eyecare scheme through Specsavers.
- Direct communication with MD/CEO and staff satisfaction surveys.
We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company. If you require any reasonable adjustments for your interview, please advise our recruitment team as soon as possible.
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.
Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.
Commitment to Excellence: At Wernick, excellence isn’t just a goal; it’s our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment that...
Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.
Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.
Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.
We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.
With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.
Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.
The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands‑on experience as you become a member of our team.
Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.
By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.
- Numerate
- Strong organisational, administrative, and communication skills.
- Experience handling telephone inquiries in a service-related industry.
- Proficiency in basic IT skills, including Word, Excel, email, and internet usage.
- Literate and numerate, capable of data input and interpretation.
- Experience in the Hire industry in a similar role
Closing Date Thursday 15th October, 2026
Contract Type fulltime
Salary Based on Experience
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
