Hire Desk Controller

ST Selection Ltd; Hatfield; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

7.5% bonus

Job summary

ST Selection Ltd in Hatfield is advertising an experienced Hire Desk Controller to join a national construction hire company. The role is to be the first point of contact for customer enquiries, process orders, arrange deliveries, and quote clients, with full training provided on the product range.

The successful candidate will work in a fast-paced office environment, demonstrate strong communication and multitasking skills, and adapt to change with a positive attitude.

Qualifications

• Experience in a busy office based customer service role
• Strong communication skills
• Excellent multitasker
• Flexible adaptable to change
• Positive attitude

Responsibilities

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given.

Skills

Customer service

Communication

Multitasking

Flexibility

Positive attitude

Job description

We are recruiting an exciting opportunity for an experienced Hire Controller to join the team of a national company that supplies specialist equipment to the construction industry.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy team within a supportive company.

Experience in the hire sector isn't essential for this role provided you have worked in a busy office based customer service environment and have a positive approach.

Company - National construction hire company
Job Title - Hire Desk Controller
Location - Hatfield
Salary - up to £32k / annum + 7.5% bonus

Role:

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given.

Requirements:

• Experience in a busy office based customer service role
• Able to work in a fast-paced environment
• Strong communication skills
• Excellent multitasker
• Flexible adaptable to change
• Positive attitude